Island Plaza - George Town, Penang

Dorene

This mall used to be a bustling place, but now it’s just sad and disappointing. Left empty for years, the new owner has not managed to revamp it.

Not disabled-friendly at all — the main entrance has only stairs, and even between the mall and residence lifts there are more stairs. Wheelchair users have to go all the way around just to find another lift.

Most shops are closed and only open by appointment. There are new café on the ground floor but nothing exciting. The toilets are dirty and smelly, I couldn’t even stand a few minutes inside.

Overall, the place looks lifeless. Unless big changes are made to attract shoppers, I feel it may close down again soon.

Jasiel R.

Previously known as Island Plaza, now Island88.
It is now pet friendly mall. You just need to register at the customer service.
Pet allowed at mall common area , while the shop depends on the owners. There are a few like 7 village, Sky7 , aunty Q allows pet, and there should be more open to pet later stage.

Zilver Y.

很多年没来了，原来有提升及美化许多了！很多餐馆👍，也有 Mercato 👍

Andrea F.

Had the worst experience on 24/8/25. I was alone with my 10-year-son and 11-year-old daughter and went to use the toilet. As my son is still a child, he came into the female toilet with me. When he was washing his hands, he was stopped by a female, Indian lady who was wearing an Island 88 badge and asked if he was male. She said she was from customer service. I said yes, he's my son and he's 10 years old. She said he's not allowed into the female toilet. I told her that I was alone with them and did not feel comfortable sending him into the adult male toilet alone. In a very rude manner, she said he was 10 and needed to use the male toilet himself. I asked her, what happens if an adult male there does something to my son. There would be no one there to help him. She said the mall staff would "obviously know". I asked how? Did they have CCTV in the toilets and were they monitoring them all the time? She then asked why I was at the mall. I said to shop (and now I'm wondering why that question was even asked). She changed the subject and asked if my son goes to the female toilet in school. I said in school, adult males don't use the kids' toilet. She proceeded to take out her phone to which I asked her if she was going to take a photo of my child. She quickly put the phone down and said she hadn't taken anything. She said she would report the incident to the management. I said let's go now, I'll be happy to see if it's a policy that Island 88 makes children go to the toilet without their parents. She said the management wasn't here as it was a Sunday. I proceeded to ask her if that was my fault. I told her I'd be reporting this myself and be making a complaint. What I want to know is this: Is it Island 88's policy that male children under the age of 12 be forced to go unsupervised to the toilet by themselves?

Wilfried K.

Shoppingcenter im Aufbau. Viele Bereiche noch nicht vermietet. Man kommt sich etwas verloren vor. Im EG gibt es aber einen super Lebensmittel Markt. Da kriegt man sogar Käse und spanische Salami.

P Y.

Not much there! That was 4 yrs ago!!!
Now, it's new HK owner is doing much justice to this mall!
The toilets are renovated bright and nice! 👍
New eateries are taking root there.
Frequented 7 Village that serves tasty noodles and reasonably priced good portions choisum, etc Love their extended extra seating place👍
Ipoh Onn Kee Tauge Ayam another yummy place, esp the Bearded Chicken and Chicken feet! Though their Romaine Lettuce is rather pricey for a small serving. Some dishes are always Out of Stock🤔 Need better and more seating as the big pipe that runs along the upper wall drips water on to the table and the vent tube is very noisy when it's on 🤔
Looking forward to CoffeeBean that's under reno now and the 'Opening Soon' pork bbq place.
If you need a quiet place away from the main flow of traffic, try Miraki down the coridoor.

Caldi

One of the best places for foods, lots of varieties and at decent price. More and more new shops are flocking in, and more and more restaurants will be opened.

LH H.

Island Plaza has successfully transformed into a vibrant food mall, offering plenty of dining choices under one roof. It’s great to see the revival of this classic spot in Penang.

However, the OKR (One-Stop Parking & Road) access still needs improvement for smoother convenience. Another observation — many senior citizens love to visit here, giving the mall a relaxed and familiar vibe.

Overall, a promising transformation with potential to become one of Penang’s favorite food destinations!