Impiana Hotel Senai - Kulai, Johor

NURUL N. B. Y.

Stayed for 2 days 1 night at Impiana Hotel, Senai, Johor, and overall really satisfied with the stay! I checked in around 7.30 p.m., everything smooth and staff very friendly and helpful.
Had dinner at The Tiffin Restaurant in Impiana Hotel, food was quite good, a mix of Turkish and Indian cuisine, maybe because Deepavali is around the corner. Taste also nice, quite unique. The room was very spacious, clean and complete with a lot of amenities. I really like the aircond, just adjust a bit only, already perfect! Not too cold, not too hot (usually hotel aircond either super freezing or totally warm, but this one just nice). Breakfast also included, and seriously very good! Ada nasi lemak, mi goreng, sandwiches and more. Sedap2. Also, I went for a quick swim in the morning, the swimming pool is clean, big and well-maintained, really nice to start the day. All the staff very friendly, and the price also reasonable for the quality of stay.
Overall, very happy with my short trip here. Will repeat next time for sure! 😊

Li Y. O.

Overall, the service was good and I had a good time staying here, especially for my work trip. I liked the fact the hotel is located a few distance away from Senai Airport. It can be better by adding newer recipes into the breakfast and dinner packages.

The facilities were acceptable, except it was unfortunately located at a place where the customers could see the cemetry from afar. If not, it would be a very nice accommodation to stay for either solo trips, business trips as well as a good staycation for both families and couples.

RAFIDAH B. O. 1.

Excellent service by the house keeping name Narendra. He is very expert in cleaning the room as takes a few minutes to clear a dampen bed due to spill of drinking water. He is polite too and friendly.
Excellent Narendra

Excellent customer service, with VIP treatment and great hospitality

My fav hotel. Location is fantastic, where it is near to UTM.

SITI N. A.

A hotel that provides really good service.
They have a super fun Kids Zone with lots of toys perfect for kids to spend their time.
The room was clean, and all the staff were super friendly and always ready to help.

During my stay in October 2025, a housekeeping staff named Narendra cleaned my room quickly and neatly. He was very friendly and helpful, making sure everything I needed in the room was taken care of.

The lobby boy was also really nice (I forgot to get his name). He even watched my car for a bit while the engine was still running since I had a small kid with me and needed to go check in.

Overall, it was an excellent stay Ill definitely come back again!

Andi R.

From the moment i arrived, the check-in process was smooth and welcoming. The receptionist, Kak Harisya, greeted us with a warm smile and made everything quick and hassle-free. The room was clean, spacious, and very comfortable, with all the amenities we needed for a pleasant stay. The breakfast food at the hotel was delicious. The staff were friendly, attentive, and always ready to assist, making us feel truly valued as guests. Overall, it was a wonderful experience, and we would definitely recommend this hotel to anyone looking for comfort and good service. Thanks Impiana Hotel Senai. Thanks Kak Harisya

Adea S.

Firstly, the reception staff are friendly n accomodating.
Room was spacious n clean.
The unfortunate event that caused us to give lower rating was room (primarily the wc) had a few fixing needed. We arrived late n when showering, the rain shower n hand held shower were both spouting water. No matter pushing or pulling of the knob fixed the problem. There was slight leaking from ceiling abv the toilet. Since it was late, we reported problem on next day. The maintenance fella came to fix but unsure whether it can be done asap. A bit of heated exchanges happened due to PIC unable to make decision whether to give us alternate room or wait for fixes! However, fixes were done causing us to be late for an event.
As for breakfast, the spread was sufficient for local taste buds. Clearing the tables by wait staff were prompt but noticed no one was there for replenishing until u inform them.
Overall, we gave a "meh" rating for this hotel.

Kuvenjaly A.

We loved our stay - the rooms were really nice but we wish one room for improvement for the pool bar. We wish the opening hours were stated more clearer. On the website it stated that the opening hours would be from 5 pm - 1am but when we went to the pool bar at 11pm, the staff said he was close. He then said that the opening hours was 4 pm - 12 pm and the last order would be at 11.30 pm but he still refused to take orders for other drinks (hot drinks) as he had closed the machine. Other than that, we enjoyed our stay here!

특별히행복한 ?.

The staff were truly kind.
I thought I had lost a small bag in the hotel, so I even asked to check the CCTV, but we couldn’t find it. After searching my room for the third time, I finally found it myself. Throughout the entire process, the hotel staff were so kind and helpful — they even brought me water to help me calm down. I would like to sincerely thank all the hotel staffs once again for their warm kindness and support. Thanks to Mr.Asni, Mr.Adzm, Mr.Shakil, Ms.Nurin for your kindness !!!